Frequently Asked About Your Data at soda88 slot
Your account data is deactivated immediately. Transaction history is retained for accounting and legal compliance as long as local law requires. Personal data such as your name, phone and address is deleted within 30 days, except where retention is mandated by local regulation or for dispute resolution.
Yes. Log into your account, navigate to Settings > Privacy > Download My Data. You'll receive a file containing your profile, transaction history, deposit and withdrawal records, and login activity. Generation takes up to 24 hours.
Payment details are encrypted immediately upon entry and stored separately from your account profile. We never store your full card or bank number; only a masked reference is kept for transaction matching. Payment processors handle the actual account numbers.
No. Your account data is never sold, rented or shared with external marketing companies. We do not cross-promote other platforms to your email. Third-party access is limited to payment processors and law-enforcement requests where legally required.
Notify our support team immediately via live chat or email. We will freeze your account within minutes, verify recent transactions with you, and reset your password. If unauthorized withdrawals occurred, we investigate and flag the payment method for reversal.
Login history is retained for 12 months for security audits and fraud detection. Device fingerprints (browser type, OS, IP region) are kept for 90 days to detect account takeover attempts. You can request this data be cleared sooner through your privacy settings.
Our data handling practices are designed to meet international privacy standards where local law permits. Access or eligibility of specific legal frameworks depends on local law. Contact our support team for clarification on how Indonesian regulations apply to your account.